FREQUENTLY ASKED QUESTIONS

HAVE QUESTIONS OR CONCERNS?

Check our FAQ for answers to commonly asked questions. Our customer support team is available to help if you cannot find your questions answered here.

If you do not see your question answered below, please do not hesitate to email us at INFO@VAPECARTSSTORE.COM where our customer support representatives can assist you further. Alternatively, you can use the form below to create a support ticket and we will response back to you within 24 hours.

Who to contact if I need help?

We have a live chat option available for you to speak to agents right away in the bottom right corner of the window. You can also e-mail our support team at info@cartsinbulk.com

Customer service hours are from Monday to Sunday from24/7

Placing your first order

Once approved, you are ready to place your first order!
All new accounts will have a bonus credit of $10 worth of points that you can use towards your purchase

Here is a step-by-step guide in placing your order with Green Society:

1.) Shop Marijuana, Concentrates, Edibles

2.) Click on the desired product(s), choose your weight and quantity then click “Add to Cart”. You will then have the option to “View Cart” or “Continue Shopping”.

3.) At the “View Cart” page; you can edit your order, apply coupons, redeem points and view shipping costs.

4.) When you “Checkout” the order, you will receive an email with the payment instructions.
Note: Partial payments are NOT accepted. Do not forget to include your PO# in the notes section when sending the Interac e-Transfer or Bitcoin

Please allow up to 24 hours for your payment to be processed. You will be notified by email of your order status and tracking information..

How will my order be packaged?

We ship out all orders discretely so there is no indication of what is inside.

Our products are packaged in smell-proof bags for extra security and privacy and vacuum sealed..

How long does delivery take after my order has shipped?

Once your order has shipped, it will take up to *3 business days to receive your order. * Please note that, delays may happen that is far beyond our control that will delay your delivery When tracking your package, please look out for the status “Item out for Delivery”, as this will indicate the package has left the sorting facility and is on the way to

Where is my tracking number?

You can find your tracking number within the email that is sent to you after completing your order.

If you’re unable to find your tracking number, please contact info@cartsinbulk.com for assistance.

How long until my order is shipped?

Place your order before 9 AM and we will ship your order same day!

* Please be advised, the payment must be processed by our team in order to move it into the processing state for shipment the same day

  • The interact system can take up to 3 hours to direct your payment to the provided email address. Make sure to pay early to ensure that your payment is processed as soon as possible.
  • We operate  Monday to Sunday, Feel free to make an order and pay as we will still be processing orders through the weekend.